Platform features
Everything a writing center needs.
ConsultKit is built around one idea: consultants should arrive prepared. Every feature serves that goal — for students, for consultants, and for the administrators who run the center.
For Students
Appointment booking
Browse consultant availability by week, filter by meeting format (in-person or online), and book in seconds.
Structured intake survey
Before each session, complete a guided intake: assignment details, writing stage, specific concerns, and session goals.
Session history
After each completed session, view the action plan and recommendations your consultant wrote for you.
Email confirmations & reminders
Automatic booking confirmations and 24-hour / 1-hour reminders so students always show up prepared.
For Consultants
Preparation brief
Before each session, receive a structured brief: identified focus areas, tailored opening questions, a suggested session structure, and cautions.
Intake interpretation
The platform interprets student responses using rule-based logic — urgency signals, assignment clarity, prior feedback patterns — and highlights what matters.
Session notes & action plans
Document what was addressed, key recommendations, and next steps. Students see the student-facing summary after the session.
Coverage requests
If a consultant can't make a session, they request coverage. Other consultants receive an email and can claim the slot in one click.
For Administrators
Semester & schedule management
Define semesters, set center hours, add closures, and configure consultant availability windows.
Analytics
Session counts, intake completion rates, appointment outcomes, and consultant activity — all in one dashboard.
Branding & settings
Configure your institution name, accent color, allowed email domains, and feature flags from the admin settings panel. No redeployment needed.
Full feature control
Enable or disable walk-in queue, waiting list, async review, online meetings, post-session surveys, and more — all from settings.
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